Shipping Policy

Intergalactic Fireworks will only ship items that are legally permitted to your shipping destination. Please be informed about your state firework laws, licensing and permit requirements. You may refer to this link: https://www.americanpyro.com/state-law-directory, to learn more about your state's firework laws.  Intergalactic Fireworks will not ship any type of fireworks to the State of California.Intergalactic Fireworks may use several trucking companies to ship your fireworks order. Trucking companies charges vary, and are based on your order quantity, package dimensions, weight, insurance costs, shipping location, residential delivery charge and fuel or other surcharges. Intergalactic Fireworks will make very attempt possible to keep your shipping costs are as small and affordable as possible for your fireworks shipment. In order to do so we will compare and check your shipping cost among all available couriers to obtain the best shipping rates possible at the time of shipment.FREE Shipping:All order over $500.00 qualify for FREE Shipping. Email us or call us for details.Order Minimums: Wholesale minimum is $250.00. There is no retail minimum.Residential Shipments & Delivery: Please note, there we will be a charge of $15 residential shipping charge to all orders shipped to Residential Addresses.  We request you to email or call us at (215) 752-5600 to arrange for shipment for any non-residential address.Fireworks shipments to residential addresses, will require signature verification of prior to release of delivery. You are responsible to unload your shipment/ delivery from the trucking company trucks and you will be expectedto have the boxes retrieved from their tailgate.For orders which include only sparklers, smoke and other novelty items, please contact by phone or e-mail before placing the order as we may be able to ship via common carrier, which would reduce your shipping cost.Fireworks Delivery Options: US Post Office (USPS), United Parcel Service (UPS), and FED-EX will not allow shipment of consumer fireworks, hence we will use trucking companies to deliver fireworks to you.Your Ship To location must be able to accept freight shipments. We strongly suggest you to arrange for delivery to a commercial, work or business address to avoid delivery and shipping delays. Please call (215) 752-5600 or email us to specify your ship to location and to obtain approval.Tracking numbers and the trucking company's contact information are provided with all shipments via email or you can call us with your Order # and provide your order verification number.  It’s your responsibility to contact the trucking companyto attempt to arrange any special requirements on your part, if necessary.   Be advised we are not responsible for any lost shipment due to re-routing from the original shipment  address including any address omissions or errors during placement of your order with us or during order verification process.Transit Times: Upon receipt of your order, we require 24 to 48 hours to process your order, pick and pack your merchandise at the warehouse and notify the trucking company to deliver your shipment. During peak season or busy times, order processing and shipment may take as long as 72 hours. Trucking companies have specific pickup dates during the weekday, which excludes any holidays, weather related events, act of god etc. For all Fourth of July holiday purchases, we encourage to place your order as soon or as early as possible, typically two-three weeks in advance. Intergalactic Fireworks cannot guarantee your shipment in a timeline due to third party transit times and you agree that we cannot arrive before July 4th, if order is placed closer to 4th of July.No Shipments To: AK, CA, CT, DE, District of Columbia, MD, ME, MA, NJ, NY, OR, RI, WA, VT, & HIWe DO NOT ship to P.O. Boxes or APO locations.Transit time can range from 3 to 14 business days for delivery. Once your shipment is assigned to a shipper and leaves our warehouse, it is out of our hands and the responsibility of the shipper/ trucking company. The shipping /trucking company will typically provide us with a tracking number 48 hours after receipt of your order. In the event that your package does not arrive within a reasonable timeframe, please call us at (215) 752-5600 or email us at info@intergalacticfireworks.com for assistance.If the shipment is damaged upon receipt, please request the delivery agent to make a notation stating that fact and inform us within 10 days. Any notification delay may result in a loss to you. Intergalactic Fireworks cannot honor claims that a carrier is responsible for. Any claims for shortages and/or damages must be made within ten (10) total days of receipt of your merchandise. If you have any questions related to shipping, please email or call us.Return Policy: All Sales are FINAL. The trucking company will call you to arrange delivery of the items. You agree that you will NOT refuse delivery of your order -- once it has been shipped, it is out of our hands and the responsibility for the shipment falls between you and the trucking / shipping company. ONCE YOUR FIREWORKS HAVE BEEN SHIPPED, THEY CAN NEVER BE RETURNED. DO NOT ORDER FIREWORKS IF THERE IS ANY CHANCE YOU MAY NOT WANT THEM WHEN THEY ARRIVE or WISH TO RETURN THEM. ALL SALES ARE FINAL.If a shipment is returned after arrival at your location, you will be charged actual freight charges incurred for both directions, plus a 20% restocking fee. Typically, this cost charged may exceed the cost of the original order due to the high cost of transporting HAZMAT goods.You agree that this Shipping Policy and terms within subject to change without notice.

CONTACT INFORMATION:

Address: Intergalactic Fireworks 1480 East Lincoln Highway Middletown Township Langhorne, PA, 19047Phone: 215-752-5600 Fax: 215-752-5602 Email: info@intergalacticfireworks.com